Frequently Asked Questions

Do I need insurance to rent a car?

We currently use Turo as our booking platform and insurnance will be included with the rental.

What kinds of payment does Chicago Adventure Rentals ?

Turo accepts only the following payment methods issued in the primary guest’s name: 

  • Most credit cards issued by major financial institutions, including American Express and Discover

  • Non-temporary debit cards with a Visa or Mastercard logo that are linked to a checking account. (Includes debit cards from online banks, such as Chime, Ally, and othersDoesn’t include reloadable debit cards such as Simple, Chase Liquid, or EDD) 

  • Revolut card (No other prepaid cards)

  • Apple Pay on mobile devices in all locations 

  • Google Pay on mobile devices in Canada and the US 

How old do I have to be to rent a car from Chicago Adventure Rentals ?

You must be at least 21 years of age to rent from us. You must not have any severe moving violations and/or DUI cases on your record. If so, there is a possibility your rental agreement and or reservation will be denied. If you are under the age of 25 you may inquire with us for more information.

Can I add another driver?

  • Guests can add up to eight additional drivers. 

  • Additional drivers must pass our verification process to be added to a trip. 

Can I cancel my reservation?

  • You can cancel most trips yourself without contacting Turo.

  • All cancellations are effective immediately

  • Once you cancel, you’re no longer authorized to receive or drive the car.

Fuel, Tolls, Driving Tickets, Towed Vehicles, Parking Tickets and Red Light Camera Tickets:

The refueling charge for a rental will be $5/gallon.

Tolls: Tolls are charged as a $15/day flat fee and are collected from the security deposit at the end of the rental period.

Driving tickets: Each driver is responsible for their own driving citation’s and driving tickets.

Parking tickets and red light cameras: The renter is fully responsible for any parking citations, and red light camera tickets during the rental period.

Towed vehicle: Any towing charges or damages incurred during the rental cycle will be deducted from the deposit and/or billed to the client.

The client can continue the rental after the charges are paid and the vehicle is released.

Can I return my car a day or more early?

We charge the full amount of the rental in advance or on the day of the rental. Once a vehicle is reserved we are not allowed to rent the vehicle during the days of your rental period. If you cancel early you will be given a credit for future rentals in the amount of days left during your rental period.

How many miles do I get?

It depends on the car you select: some come with unlimited miles, and others have a limit of 200 a day.

Can I get a car for just 1 day rental on Friday, Saturday and Sunday?

We have a 2 day minimum on weekends, and yes in the rental industry Friday is considered a weekend because the demand is considerably higher. However, we can offer a non guaranteed 1 day rental on weekends depending on availability.

Does Chicago Adventure Rentals deliver their cars?

We pride ourselves in providing an exceptional experience to our clients that rent our vehicles. We offer airport delivery and or delivery to other locations. The fee will depend on the distance and will include a flatbed curbside/front door delivery option.

At what times can you guys deliver / pick up my rental?

We are a 24hr service, which makes it easy for us to accommodate you on your ever changing schedule and those last minute trips. We can deliver or pick up your rental at no cost within our allowed locations within the hours of 10am (EST) – 8pm (EST). For deliveries or pick ups outside our normal operating hours we charge a $50-$250 surcharge that varies on location and distance.

How long does it take to get my car delivered?

We advise our clients to allow us a 1 and a 1/2 hour window to make deliveries.

Get your quote now!

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Our Promise: We’re not just about renting cars; we’re here to help you make stories on the road. From hassle-free bookings to well-maintained, adventure-ready vehicles, our goal is to ensure you spend more time exploring and less time worrying about the details.

About Us: At Chicago Adventure Rentals, we know the journey is just as exciting as the destination. Whether you're adventuring downtown, exploring the Bluffs of Door County, or heading down to the Indiana Dunes, we’ve got the perfect vehicle to fuel your adventure. Our mission is simple: to get you where you need to go, with a dash of adventure.

If you're a visitor soaking in the sights, a local seeking a weekend getaway, or just in need of some extra wheels for a few days – we've got you covered.

Roads go ever ever on,

Over rock and under tree,

By caves where never sun has shone,

By streams that never find the sea;

Over snow by winter sown,

And through the merry flowers of June,

Over grass and over stone,

And under mountains in the moon.

– Bilbo Baggins

Contact us!

Telephone:

+1 872-296-8008

Address:

5153 W Argyle St, Chicago, IL 60630

Our business hours

Monday-Sunday: 7:00AM - 9:00PM

Chicago Adventure Rentals , All Rights Reserved, 2024